Privacy policy

01Who we are

This policy explains how Insight Credit Consultants LLC ("Insight," "we," "us"), a company based in Orlando, Florida, USA, collects, uses, shares, and protects your personal information when you visit this site, message us, or hire our services.

We are responsible for your data. For any privacy question, contact us:

02What data we collect

When you request your free evaluation

Your name and phone or WhatsApp number.
Your goal (home, car, business, or cleaning up your credit).
Whether you have an SSN or ITIN (only yes or no, and it is optional). We do not ask for the number.

The form on this site does not store your data on a server: it prepares a WhatsApp message with what you entered, and you decide whether to send it. We receive that information only when you send us the message.

When you contact us

The WhatsApp messages, calls, text messages, and emails we exchange with you.

When you browse the site

Cookies and the Meta Pixel (from Meta Platforms, owner of Facebook and Instagram): they may record the pages you visit, actions such as tapping the form button, your IP address, and your browser and device type. They help us measure our ads and show them to people who are interested.

If you become a client

Your credit reports, identity and proof-of-address documents, your contract, responses from bureaus and creditors, and the numbers of the complaints you file with the CFPB.
We store these documents securely, with restricted access limited to the staff who need them to provide your service. In our internal records, we note only the last 4 digits of your SSN or ITIN and of your account numbers.

03How we use your data

To respond to your request and perform your free credit evaluation.
To provide the service you hire: analyze your report, prepare your disputes, follow up with you, and charge what is due under your contract.
Marketing, only with your consent: to send you information about our services, and to measure and improve our ads.
To comply with the law (CROA, FCRA, Florida law, and others) and to protect our rights and yours.

06Sensitive data and security

We never ask for your full Social Security number (SSN) or ITIN on this website, or through public forms.
We maintain a written information security program based on the FTC's Safeguards Rule, with administrative, technical, and physical safeguards.
If a security breach affecting your personal information occurs, we will notify you and the authorities in the manner and within the time frames required by Florida law (Fla. Stat. §501.171).

No system is 100% secure, but we work to protect your data and limit who can see it.

07How long we keep your data

We keep your information for as long as it is needed to respond to your request or provide the service, and afterward for as long as our legal, accounting, and compliance obligations require.

You may ask us to delete your data by emailing consultants@insightcredit.info. We will delete it, except for what the law requires us to keep (for example, contracts and payment records), and we will confirm once it is done.

We keep your contract, the signed rights disclosure, and payment records for at least 2 years, as required by CROA, and for up to 5 years after the service ends.

08Your rights

At any time, you may ask us for:

Access: to know what data we hold about you.
Correction: to correct inaccurate or incomplete data.
Deletion: to delete your data, with the exceptions required by law.
Withdrawal of your consent to marketing messages (reply STOP).

To exercise these rights, email us at consultants@insightcredit.info or message us on WhatsApp at 689-290-1002. We may ask you to confirm your identity before providing or deleting information. We will not treat you differently for exercising your rights.

09Minors

Our services and this site are only for people 18 years of age or older. We do not serve minors or knowingly collect their data. If you believe a minor has sent us information, contact us and we will delete it.

10Cookies and the Meta Pixel: how to turn them off

You can limit or block cookies and ad tracking as follows:

In your browser: block or delete cookies, including third-party cookies, from the privacy settings (Chrome, Safari, Edge, Firefox). Many browsers also let you block trackers.
On Facebook and Instagram: go to your account settings, under Ad preferences, and turn off the use of your activity information from other companies' websites to show you ads.
On your phone: turn on "Ask App Not to Track" (iPhone) or delete your advertising ID (Android).
You can also use industry opt-out tools, such as optout.aboutads.info.

If you block cookies, the site and the form still work.

We do not use automatic advanced matching in the Meta Pixel, so the Pixel does not receive your name or phone number.

11Third-party links and services

This site has links to WhatsApp, Instagram, the CFPB, and, when we offer digital products, their payment pages. Those services have their own privacy policies. Those payments are processed by the payment platform; we do not receive or store your full card number.

12Changes to this policy

We may update this policy. We will post the new version on this page with its effective date and, if the change is significant, we will notify you through the contact methods we have for you.

Effective 09/28/2026.

13Contact

For any question or request about your privacy:

consultants@insightcredit.info
WhatsApp: 689-290-1002
Orlando, Florida, USA
Business hours: Mon–Fri 9 a.m.–9 p.m. · Sat 9 a.m.–2 p.m. · Sun closed (Eastern Time)

Insight Credit Consultants LLC · Orlando, Florida, USA

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